Library Needs Assessment

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The Village of Pinehurst is in the process of assessing the community's needs for library services and has obtained extensive public input through an online survey, Public Input Meetings, Community Conversations, and personal interviews in February 2020. The Library Needs Assessment Background Information Report contains important information about the Given Memorial Library, its performance relative to comparisons, and public input received thus far. Participants in a mailed survey that will be distributed in June and July 2020 are strongly encouraged to review this information prior to completing the survey.

The Village's survey provider, ETC Institute, will administer the mailed survey


The Village of Pinehurst is in the process of assessing the community's needs for library services and has obtained extensive public input through an online survey, Public Input Meetings, Community Conversations, and personal interviews in February 2020. The Library Needs Assessment Background Information Report contains important information about the Given Memorial Library, its performance relative to comparisons, and public input received thus far. Participants in a mailed survey that will be distributed in June and July 2020 are strongly encouraged to review this information prior to completing the survey.

The Village's survey provider, ETC Institute, will administer the mailed survey of randomly selected Pinehurst households to obtain statistically valid data on resident needs for library services and residents' willingness to pay for those services. Click here to view a summary of the February 2020 online survey results that are segmented by the following demographic information:

We appreciate the nearly 400 residents who participated in the library assessment online survey, as well as those residents who attended the Public Input Meetings and participated in the Community Conversations in February. Your participation and feedback is invaluable to this process! If you have an idea on how to best meet resident needs for library services, use the "Ideas" tool below.

ABOUT THE PROJECT:

The library needs assessment will occur in four phases:

Phase 1: Review Existing Conditions/Data & Information Gathering: October 1, 2019 – February 15, 2020

LibraryIQ will assess current program and event attendance, population and demographic historical trends and projections, relevant planning documents and reports, existing space for programs and services and library reports, and compare this to best practices and successful library services in communities with similar demographics.

Phase 2: Solicit Input/Public Engagement: February 16, 2020 - March 31, 2020

LibraryIQ will execute a public engagement strategy designed to ensure broad community input to determine the community’s desires and realistic needs for improved or expanded library services. Public input will be gathered via Library Community Conversations, Library Public Input workshops, an online survey, and a survey mailed to a randomly selected sample of Pinehurst households.

Phase 3: Conduct Needs Assessment/Form Recommendation: April 2020 - July 2020

LibraryIQ will analyze the data collected during Phase 2 in order to understand the need and public demand for library services in Pinehurst. LibraryIQ will also identify and evaluate alternative strategies such as combining services, relocating, or constructing a new facility.

Phase 4: Prepare and Deliver Written Report: August 2020 - September 2020

LibraryIQ will prepare and deliver a written library needs assessment report to Village Council.

HOW YOU CAN GET INVOLVED:

During the library needs assessment process, there have been several ways for Pinehurst residents to provide their feedback and give input:

  1. An online survey for all residents was available on this site through February 28. View the survey results in the Documents List on the right side of your screen.
  2. Public Input Workshops: Village Council and staff held two public input workshops: February 18, 2020 from 6:00-8:00pm and February 19, 2020 from 10:00am-12:00pm in Assembly Hall, 305 Magnolia Road.
  3. Mailed Survey: A survey administered by ETC Institute will be mailed to a statistically valid sample of Pinehurst residents in June 2020.

WHAT'S NEXT?

There are other key dates coming up in the library needs assessment process:

April 28: The Village’s library needs assessment consultant, LibraryIQ, will deliver the preliminary library services needs assessment report, which incorporates the online survey results, to Village Council at their meeting on April 28 at 4:30pm. Residents can watch the live stream of this meeting at www.vopnc.org/live. Public comments should be emailed to Village Clerk Beth Dunn at bdunn@vopnc.org.

June - July: ETC Institute, the Village’s annual Resident Survey provider, will mail a second library needs assessment survey to a representative sample of 400 Pinehurst households to test the findings of the preliminary library needs assessment. During this period, survey results will be collected and analyzed.

August - September: LibraryIQ will present the final report of their findings and recommendations to the Village Council at one of their 4:30pm Regular Meetings in Assembly Hall.